Shipping policy

Shipping Policy – SKASS

Last Updated: [Edit Date]

Thank you for shopping with SKASS. We aim to provide fast, reliable, and safe delivery for all orders. Please read our shipping guidelines below.

1. Order Processing Time

  • All orders are processed within 1–2 business days.

  • Orders are not processed on weekends or public holidays.

  • You will receive an email confirmation once your order has been shipped.

2. Shipping Time

Estimated Delivery:

  • Standard Shipping: 5–10 business days

  • International Shipping (if applicable): 10–20 business days

Delivery times may vary depending on your location, weather, carrier delays, and customs.

3. Shipping Charges

Shipping costs are calculated at checkout based on:

  • Delivery location

  • Shipping method

  • Package weight

Free shipping may be offered during promotions.

4. Order Tracking

Once your order ships, you will receive an email with:

  • Tracking number

  • Tracking link

  • Shipping carrier details

Please allow 24–48 hours for tracking information to update.

5. Incorrect Address

Customers are responsible for providing the correct shipping address.
If an incorrect address is provided:

  • We are not responsible for lost packages

  • Additional shipping charges may apply for re-delivery

Please contact us immediately if you entered the wrong address.

6. Delayed or Lost Packages

We strive for timely delivery, but delays can occur due to:

  • Weather conditions

  • Carrier issues

  • Customs inspections

If your package is significantly delayed or appears lost, contact us at:
📧 vivekpandit06994@gmail.com

We will assist you in resolving the issue.

7. Damaged Packages

If your package arrives damaged:

  1. Take clear photos of the product and packaging

  2. Email us within 48 hours at vivekpandit06994@gmail.com

  3. We will investigate and offer a replacement or refund when applicable

8. International Shipping (Optional)

If you ship internationally, include this:

We offer international shipping to select countries.
Buyers are responsible for customs fees, taxes, or import duties in their country.

9. Contact Us

For shipping questions or concerns, please contact:
📧 vivekpandit06994@gmail.com

Thank you for choosing SKASS!